Matthew Bull

Who is replying to what? The problems with analysing turn-taking

A convenient unit of analysis that has been used extensively in the discourse literature is the turn unit. While the notion of a turn has some intuitive appeal, there is little to support it in any objective sense, making it difficult to justify its use in an empirical study. The delimitation of a turn unit is somewhat subjective, and generally assumes that dialogue is structured in an orderly A-B-A-B-like pattern, where each speaker takes it in turn to hold the conversational floor. It does not make use of evidence that a great deal of dialogue involves two (or more) speakers speaking at once, making the concept of orderly turn-taking problematic. In this talk I outline the use of the move unit as an objective alternative to the turn unit, and its uses in segmenting speech into utterances.

Once utterances have been isolated, a problem arises in deciding whether an utterance could count as a valid response to another, and if so, which other utterance it is a response to. Again, real dialogue is often sufficiently complex in the way utterances overlap to make this decision non-trivial. I therefore outline several different problems that were encountered in deciding whether an utterance was a response to an utterance by another speaker. It was supposed that these problems could be solved using data on the durations of intervals between pairs of utterances, where cut-off points could be set to divide utterances into those which were responses and those which were not.

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Last updated: 11th June, 1997